FREQUENT QUESTIONS

1. How long does the shipping take?

Once you make the purchase, we typically take 48 hours to complete the research. Following that, our express shipping usually takes about one day.

2. Can I see my coat of arms before buying?

Our pricing includes both the recreation of the coat of arms and the historical research. Therefore, we charge before delivering the product. After we have located your coat of arms, we will email you a preview. If you are not satisfied with the preview, you can request a full refund.

3. How do you know my ring size?

Once your purchase is made, we will contact you to ask for your family ring size and assist you with the entire process.

4. How accurate is your research?

We take great pride in the accuracy of our research. Our team of experts meticulously examines historical records and sources to ensure the authenticity and accuracy of your coat of arms.

5. 100% GUARANTEE: If for any reason you're not completely satisfied with your coat of arms, we'll promptly refund your purchase without hesitation, Just contact us within 60 days of your purchase, and we'll initiate the FULL REFUND process with no questions asked.