Privacy Policy

HERALDRY STUDIES – PRIVACY POLICY

Effective Date: July 10, 2025

At Heraldry Studies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. INFORMATION WE COLLECT

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, shipping/billing address

  • Order Details: Items purchased, ring sizes, customization preferences

  • Payment Information: Processed securely through third-party providers (e.g., Shopify, Stripe, PayPal). We do not store credit card numbers.

  • Device Data: IP address, browser type, device information, and cookies to improve user experience

  • Communications: Emails or messages you send to us for support, feedback, or order inquiries

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you regarding your order status or questions

  • Provide customer support

  • Send optional promotional emails (only if you opt in)

  • Improve website functionality and personalization

  • Prevent fraudulent activity or abuse

3. SHARING OF INFORMATION

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We only share information with trusted service providers when necessary to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping companies (e.g., USPS, FedEx)

  • Email providers for order updates and newsletters

These partners are required to comply with data protection standards and are only given access to the data they need to perform their duties.

4. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy of your data

  • Withdraw consent to data processing

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at [your email].

5. DATA STORAGE & SECURITY

We implement strict measures to protect your data:

  • SSL encryption on all transactions

  • Secure servers and updated software

  • Limited access to data within our team

We retain your data only for as long as necessary for the purposes described above or as required by law.

6. COOKIES & TRACKING

We use cookies to:

  • Enable website features and cart functionality

  • Analyze traffic and improve user experience

  • Remember your preferences (language, currency, etc.)

You may disable cookies via your browser settings, but some features of the site may not function properly without them.

7. INTERNATIONAL DATA TRANSFERS

If you are located outside of our operating country, please note that your data may be transferred, stored, and processed in a country with different data protection laws than your own. By using our site, you consent to this transfer.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If you believe we’ve collected data from a minor, please contact us immediately.

10. POLICY UPDATES

We may update this Privacy Policy at any time. Updates take effect on the “Effective Date” listed above. Continued use of the site indicates your acceptance of the updated terms.

11. CONTACT

For any privacy-related questions or requests, contact us at:
Email: [heraldrystudies@findyourcrest.com]
Business Name: Heraldry Studies